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Case
Study
Document
Imaging 101
Document
Imaging 101 Course Outline
CompTIA
PDI+
CompTIA
PDI+
Exam Objectives
CompTIA
CDIA+
CompTIA
CDIA+
Exam Objectives
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CompTIA Printing & Document Imaging
(CompTIA PDI+) Certification Training
Vendor-neutral certification to help set you apart from
your competition, and give you the real-world skills that you need to
succeed. Online, CD, and classroom formats.
We
offer three training delivery formats because different people
learn in different ways. Some people learn best in an
instructor-led classroom format, but simply don't quite
"grasp it" when sitting in front of a computer without
the instructor interaction. Others nearly fall asleep in a
classroom, but thrive with online or self paced learning formats.
The choice of formats is yours, simply select the learning format
that best fits your learning style.
CompTIA
PDI+ is recognized by several industry leaders, including Canon,
Sharp and Xerox, as a benchmark certification for professionals
that service and support document imaging devices.
CompTIA
Printing and Document Imaging (CompTIA PDI+) validates the knowledge and
skills necessary to support printing and document imaging devices
including printers, copiers, scanners, multi-functional devices
and fax machines. It is a vendor-neutral certification that
recognizes a technician's understanding of basic electromechanical
components and tools, print engine and scan processes and
components, color theory and connectivity/networking. The exam
also covers soft skills such as customer service, professionalism,
safety and environment. While there are no prerequisites for the
certification exam, it is recommended that entry-level candidates
have foundation-level knowledge or hands-on experience working
with printing and document imaging devices.
CompTIA
PDI+ provides a solid foundation for a career involving the
service and support of printing and document imaging devices.
Original Equipment Manufacturers (OEMs) and service providers find
that CompTIA PDI+ ensures that their technicians have the core
knowledge and skill sets to provide effective repair activities.
WHAT
IS CompTIA PDI+™?
The
CompTIA Printing and Document Imaging (CompTIA PDI+™) certification is a
vendor neutral credential that certifies that an individual has
the required knowledge and skills necessary to understand the
principal operations of digital print and document imaging
devices. These devices include printers, copiers, scanners,
multi-functional devices (MFDs) and fax machines. CompTIA PDI+™
serves as a solid foundation for entry into a career involving the
service and support of printing and document imaging devices. It
also provides a stepping stone for Original Equipment Manufacturer
(OEM) training for authorization on specific devices.
Why
become certified?
Simply
put, a technician that becomes CompTIA PDI+™ certified has verified
their professional ability relating to installation and support of
network attached [digital] office equipment. This proof shows
employers and clients that you posses the knowledge needed to
service equipment right - the first time.
About
our course
Our
materials are “CompTIA Authorized Quality Curriculum” (CAQC),
which certifies that the training content maps to the actual exam.
My Tech Guru is partnered with the only CompTIA CLA partner for
the PDI+™ exam, for the delivery of our training.
The
online and CD training experience is highly interactive and lots
of FUN. It is loaded with engaging content in the form of full
motion video, narrations, animations, graphics and sample exams
that are designed to hold your attention. The use of
state-of-the-art technology helps keep the training fresh and
interesting! We have eliminated the “boring” aspects of online
training; you know, those plain PowerPoint bulleted slides? There
are questions (with explanations) throughout the training, along
with multiple sample exams that assure your understanding. You can
log in or insert the CD when it is convenient, navigate directly
to any topic, and pick-up right where you left off when returning.
This
training provides the in-depth fundamentals needed for a new-comer
to the industry, and is highly sufficient for the industry expert
looking to get certified. The left hand navigation bar will allow
you to review any topic that you may want to go over more than
once.
The
instructor-led format uses the same materials but are delivered in
the classroom along with visual aids, worksheets, sample exams,
and ample time is given for Q & A.
This
training is the best in the industry and students that have taken
the training up to this point have passed the exam with flying
colors! We strive to make our training the best there is and
assure you that you will not be disappointed!
What's
In The Course?
Section 1 Electromechanical Theory
A:
Mechanical Components
Clutches,
gears, bearings, solenoids, bushings, belts, cables, and pulleys.
Quiz
1
B:
Electrical Components
Motors, switches, encoders,
relays, and sensors.
Quiz 2
C:
Cables, connectors, power supplies, lamps, firmware, and memory.
Quiz 3
Section 2 Printing Processes
A: Laser
Printing Processes
Charging, writing, developing,
transfer, separation, fusing, cleaning, and quenching.
B: Ink
Dispersion Printers
Purging, ink delivery, and image
application.
Quiz 4
C:
Printer Components
Coronas, photoconductor,
developer, registration, fuser, transport, finishers, laser, and
cleaning.
D:
Media, Paper, transparencies, envelopes, and other media
considerations.
Section 3 Imaging Processes
A:
Scanners
CCD, CIS, and CMOS, ADF, lamps,
optics.
B:
Images
JPG, PDF, TIF, GIF, file sizes, compression, and OCR.
C: Faxes
Scan, send, interpret, and print.
D: Color
theory
Gamut, CMYK, RGB, and
calibration.
Section 4 Connectivity
A:
Communications
Protocols, TCP/IP, settings,
dialog modes.
B:
Physical Connections
Port types, cable types, NIC etc.
C:
Wireless Connections
802.11x, SSID, WEP, WPA,
infrastructure versus ad-hoc.
Quiz 8
D:
Networking
IP address, subnet mask, default
gateway, DNS, DHCP, APIPA
Section 5 Troubleshooting
A:
Troubleshooting Tools
Multimeter, polarity tester, AC
line monitor, toner vacuum, and service documentation.
Quiz 10
B: Image
Quality Defects
Black and white pages, black and
white streaks, black and white imperfections.
Quiz 11
C:
Scanner Troubleshooting
Settings, software, drivers,
connectivity.
D:
Printer Troubleshooting
Isolating problems, drivers,
software, applications, media, settings, accessories.
Section 6 Communication and Professionalism
A:
Communication
Effective
communication, relationship building, escalation procedures, and
providing closure.
B:
Professionalism
Be positive, act as a liaison,
take ownership, and follow through.
Quiz 13
Section 7 Safety and the Environment
A:
Safety
Electrocution prevention, ESD,
cleaning solutions and sprays, warning labels, burn hazards,
moving parts, toner, ozone, MSDS, lasers, lifting and handling
heavy objects, personal protective equipment, power source,
routing cords and cables.
Quiz 14
B:
Environmental Factors
Recycling, ventilation,
temperature, humidity, direct sunlight, filter replacement, etc.
Quiz 15
Final Exam
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online today! Contact
Us if you have questions.
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Us for enterprise pricing or multiple student discounts from
the same company.
CompTIA
has exam locations world-wide. Click
Here to find your local testing center.
Please
Contact
Us for Instructor-Led training.
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