Printer Repair Training For
Business
One of the common, nearly hidden, sources of revenue drain for many businesses
is basic laser printer repair and laser printer maintenance. Virtually
all of our daily work activities revolve around document production in one way
or another. In order to keep our document production at a high level we need to maintain
and repair our printing equipment on a routine basis. For most of us, this means
calling the printer repair technician and generating an onsite visit to
diagnose and repair the printer. In many cases, the diagnoses and repair
requires two separate visits to the site - one to diagnose, the other to
install the correct parts to solve the problem. This scenario seems perfectly normal,
because without printed documents our business production is reduced. We tend to consider this
an operating expense and seldom give it a second thought. There
is a better, less costly approach.
Printer Maintenance
Printer maintenance is simply the page count cycle when the manufacturer
recommends replacing a few parts that have reached the end of their life expectancy.
Similar to changing the oil in your car, these maintenance intervals are
designed to keep your printing equipment functioning properly and help reduce
more costly repairs due to lack of maintenance. Nearly all printers have these
maintenance cycles and the manufacturer's provide the common parts, usually in
kits. Common printing problems, paper jams, or image defects are frequently maintenance
related items.
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I
just wanted to say I really appreciate the high quality of
follow-up support you offer with your product. It is a new
experience with me having someone stand behind their product and
actually care about what the customer needs. It is like a
breath of fresh air in this business of take…take…take.
T.D. -
New Hampshire
Moore
Center Services, Inc.
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Printer Repair Training
In our experience, we have found that some IT staff are reluctant to tackle
printer issues and they simply generate tickets to dispatch a printer repair
technician to the site. This could be due to IT staff workload, lack of
familiarity with the printing equipment, or any number of corporate policy
reasons. Most likely, it is not a part of their job description, and IT
training does not adequately prepare an individual for basic printer
maintenance and repair. Whatever the reason, we can show you how to save hundreds or thousands
of dollars on printer repair and maintenance with with our basic laser printer
repair and maintenance video, or the direct onsite training of a few key
individual employees. We have trained admin personnel, mail room staff and
other non-IT personnel to perform simple printer maintenance and repair with
great success. In every organization there are a few people that are interested
and readily accept the responsibility for the basic printer repair and
maintenance for the business. These people do not need to be part of the IT
staff and the work requires very little time per printer.
Canadian
Texas ISD - Onsite Training
Every
printer technician should be required to attend. This will help
reduce printer repair costs & help staff implement repairs.
The printer resources CD will be most helpful to all staff.
P.S. -
Canadian ISD
Very
helpful. It helped me to know not to be afraid to do something. .
. it won't be too hard to repair most problems.
B.W. -
Canadian ISD
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Consider this . . .
In our example here we will use the HP LaserJet 4250/4350 series laser printer.1
In a small to medium sized business with only 50 printers the following shows how it breaks
down for maintenance service only. The maintenance interval on this model
printer is 225,000
pages. That means:
 18,750 pages
per month per printer for one year.
9,375 pages per
month per printer for two years.
6,250 pages per
month per printer for three years.
The cost of the
maintenance kit for each printer is $375.00.
The maintenance kit cost to
service each of these printers only once cost $18,750.00.
Printer repair
technician labor charges may be slightly more or less in your specific
market but are probably around $100.00 for each visit to your site.
One technician to your site to install a maintenance kit in each
printer, as they come due, will cost an additional $5,000.00.
Total cost to
perform routine maintenance on these 50 printers only once is a staggering
$23,750.00.
You Can Take Control
By empowering a few key employees to provide the initial basic laser
printer repair and maintenance internally you can save at least:
$5,000.00 in
printer repair technician labor charges in our example above.
$8,750.00 in
maintenance kit costs in our example above.
That amounts to
$13,750.00 in savings for a single maintenance per printer - 58% savings
on a single maintenance cycle in this example of only 50 office printers.
Add that to the
other common, simple, and basic printer problems that are covered in our
training and the savings multiply.
Nearly adding insult to injury, many expensive service contracts don't
include the routine maintenance described here and others charge you based
on the page count of each printer. How much would your business save if
you only required a printer repair technician when more serious problems
developed?
Printer Repair Training
Options
The Basic Laser Printer Maintenance and Repair Training video is
a good choice to start with, when your business has IT or other designated staff that you
want to handle the internal printer maintenance and basic printer
repair. Even an
office with only a handful of printers will save more than the cost of the
video training on the first maintenance you perform for yourself. We will
show your designated employee(s) how to use a service manual, which will help
them diagnose nearly
any printer problem, and will enable them to complete basic, intermediate, and
advanced repairs on nearly any model that they have the service manual for.
We will also give you our trusted sources for printer repair and
maintenance parts, enabling you to save up to 50% or more. To top it off, we
will show your designated employee(s) how to quickly and easily become certified through the
manufacturers, which will give them additional confidence when dealing
with more rare printer problems. Additionally, you will be given full
credit for the video training if you choose to upgrade to the Onsite
Basic Laser Printer Maintenance and Repair Training within
six months of your initial purchase.
Click Here to visit
the technician training page to order the video training package.
Onsite Basic Laser Printer
Repair and Maintenance Training
To accelerate the learning curve, our Onsite
Basic Laser Printer Maintenance and Repair Training may be the best
choice for your business. Direct, hands-on training will
improve competency and empower your designated employee(s) to begin
performing the basic laser printer maintenance and repair functions more quickly
and efficiently. This training covers basic troubleshooting tips as well
as hands-on basic maintenance and repair on your exact office printers. We
will show your designated employee(s) the simple steps that can save your
firm hundreds or thousands of dollars on outsourced printer maintenance
and repair. We will also show you where and how to order the necessary
parts at up to 50% less than retail, possibly more. If you have new models
that are still covered under the manufacturer's warranty we can show your
designated employee(s) how to become certified through the manufacturer
and possibly qualify your firm for warranty repair reimbursement. Your
designated employee(s) will not need to be part of your IT staff or
particularly technically skilled to accomplish the basic laser printer
maintenance and repair functions for your business. Obviously, it will be
helpful if they are at least a little bit interested. Some businesses have
chosen to offer a small incentive to the individuals elected as the designated
employee(s) for the firm's printer maintenance and repair.
Onsite
Basic Laser Printer Maintenance and Repair Training
is only $2097.00 per day, plus our expenses to travel to and from your
location. Onsite training is best suited for a maximum of four to six
participants to allow individual participation by each designated
employee, and complete the Onsite
Basic Laser Printer Maintenance and Repair Training
in a single day. If you have previously purchased the Basic Laser Printer Maintenance and Repair Training video
package within the last six months you are entitled to an instant
discount of $197.00. Multiple site or multiple training day
discounts may apply. Please complete the Onsite
Training information form to see if you qualify
for additional discounts.
Click here to complete our online
Onsite Training information form
now, so that we can create your custom
onsite training quote. When we have your
answers we will reply with your custom quote for the onsite
Basic Laser Printer Maintenance and Repair Training, usually within 24 to
48 hours.
Note: We accept purchase
orders from government facilities and educational institutions.
Click
Here to review specific details.
Please Contact Us if you prefer to receive more information about onsite training
by email.
1 For the purpose of this example all
printers are assumed to be HP LaserJet 4250/4350 series printers. Obviously, it
will be seldom that all printers in a business will be the same. Desktop and
lower volume printers will be mixed with higher volume network printers, etc.
Figures shown are for example purposes only. Pricing for the maintenance kit
was obtained from HP's web site on May 1, 2007.
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