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Step-By-Step Basic Laser Printer Repair
And Maintenance Training DVD Released To Help Curb High Repair Costs And
Limit Downtime
Texas based My
Tech Guru has produced and released a first of its kind training DVD to
help average users tackle common printer problems. The step-by-step video
instruction is designed to empower users as the first line of defense in
today's document driven workplace.
Dallas, Texas -
June 25, 2007 - My Tech Guru announced today that its Basic Laser
Printer Repair and Maintenance DVD is now available to the general public.
The DVD training format is expected to give average users the ability to
diagnose a range of basic printer problems, and make the repairs directly,
without the need to call an outside technician and then wait for the
technician to arrive at the site. This should help reduce printer down
time, help maintain a consistent level of document production, and help
reduce fees paid to outside contractors.
The laser printer
repair training DVD is available in single-user, five-user, ten-user, and
unlimited-user licenses. The unlimited user version includes clips in
Windows Media format that allow corporate help desks to create help pages
or reply to specific user help tickets with URLs to a specific video clip
through the company's WAN. Clips are generally no longer than 5 - 8
minutes in length, basic diagnostic determination can be completed within
an additional 10 - 20 minutes by following the instructions, and then the
repair can be completed directly by the end user. If a diagnostic
determination cannot be made or the problem is more advanced, a technician
ticket can then be generated based upon more complete information. This
procedure can virtually eliminate unnecessary technician visits for basic
maintenance, image defects, and paper jamming issues.
"As our
business environment has become more and more document driven over the
years, printer maintenance and repair costs have spiraled out of control.
Many businesses, large and small, are looking for ways to cut these costs
without cutting production," explained Brad Barton, founder and owner
of My Tech Guru. "This basic laser printer repair training video
costs less per user than a single outsourced maintenance kit installation,
substantially reducing outsourced repair costs and minimizing down
time."
Further
Information: http://www.mytechguru.com
About My Tech
Guru: My Tech Guru was launched in August of 2001 by Brad J. Barton. My
Tech Guru has provided outsourced technical services for a variety of
national clients. In 2004 our focus shifted from maintaining
a national technical network to providing cost effective training to
businesses and individuals.
Contact
Information:
Contact: Brad J.
Barton
Company Name: My
Tech Guru
Phone:
866-361-7040
Fax: 206-339-6634
URL: http://www.mytechguru.com
Email: Contact Us
Click
Here to view release version.
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